Privacy Policy for Khareus

Last Updated: 02/04/2026

This Privacy Policy explains how Khareus ("we," "our," or "us") collects, uses, discloses, and protects personal information when individuals ("Users") access our marketplace platform, including vendors who list services, goods, or events, and users who browse or connect with vendors (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information Provided by Vendors

• Full name
• Business name
• Email address
• Phone number
• Business address or service area
• Business descriptions, photos, pricing, or event listings
• Payment and payout details (processed by third-party providers)
• Identity verification details (see Section 1F below)

B. Information Provided by Users

• Name
• Email address
• Phone number (optional)
• Interests or preferences (e.g., types of events, services)
• Messages or interactions with vendors through the platform
• Event registrations or RSVPs

C. Automatically Collected Information

• Device information (IP address, browser type, OS)
• Usage data (pages viewed, time spent, clicks, search history)
• Cookies, pixels, and tracking technologies

D. Location Information

• Approximate or precise location (with user consent) used to display nearby vendors or events.

E. Third-Party Information

We may receive information from:

• Payment processors
• Social login providers (if you sign in through Google, Facebook, etc.)
• Marketing partners

F. Ghana Card & Identity Verification

As part of vendor onboarding, we may request your Ghana Card number and images of your Ghana Card for identity verification purposes.

Important: We do not collect, store, or retain your Ghana Card data on our servers. Your Ghana Card information is transmitted directly and securely to our verification and identity solution partner, Agregar Technologies, solely for the purpose of verifying your identity. Once verification is complete, we only retain the verification status (e.g., verified, pending, or failed) and the timestamp of the verification — not the Ghana Card number, images, or any biometric data.

By submitting your Ghana Card information, you consent to it being processed by Agregar Technologies in accordance with their privacy and data protection policies.

2. How We Use Your Information

We use personal information to:

• Create and manage user and vendor accounts
• Enable vendors to list goods, services, and events
• Allow users to discover and connect with vendors
• Facilitate messaging between users and vendors
• Process payments or vendor payouts
• Verify vendor identity through our partner, Agregar Technologies
• Personalize event recommendations and vendor suggestions
• Improve the functionality and security of the platform
• Communicate updates, marketing, and service announcements
• Monitor for fraud, policy violations, and illegal activities
• Comply with legal and regulatory obligations

3. Sharing of Information

We may share information in the following circumstances:

A. With Vendors

When users contact vendors, RSVP to events, or express interest, we share relevant user details (e.g., name, contact info).

B. With Users

Vendor profile details, photos, pricing, business information, and event listings are publicly accessible.

C. With Service Providers

We work with trusted third parties who assist with:

• Payment processing
• Cloud hosting
• Analytics and performance tracking
• Email and notifications
• Identity verification (Agregar Technologies)
• Customer support tools

These providers are required to protect your information and process it only for the purposes we specify.

D. Legal Requirements

We may disclose information if required to:

• Comply with a law, regulation, or legal process
• Protect the rights, safety, or property of the platform, users, or the public
• Prevent fraud or security threats

E. Business Transfers

If we merge, sell assets, or undergo acquisition, information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Analyze performance
• Deliver personalized recommendations
• Support marketing and advertising

Users can adjust cookie preferences in their browser settings.

5. Data Retention

We retain personal information as long as:

• Your account is active, or
• Necessary to provide services, comply with laws, or resolve disputes.

Ghana Card data is never stored on our platform. Only the verification result and timestamp are retained.

Users may request deletion at any time (see Section 9).

6. How We Protect Your Information

We implement industry-standard safeguards, including:

• Encryption of data in transit
• Secure hosting environments
• Access controls and authentication
• Regular monitoring for vulnerabilities
• Secure transmission of identity data to verification partners

No system is completely secure, but we strive to protect your information to the highest reasonable standard.

7. Children's Privacy

Our platform is not intended for individuals under 13 (or applicable local age laws). We do not knowingly collect their data. If collected inadvertently, we will delete it upon notice.

8. International Data Transfers

If you access the platform outside your country, your information may be processed in other jurisdictions that may have different data protection laws. We take measures to ensure lawful transfers.

9. Your Rights and Choices

Depending on your region, you may have rights such as:

• Access your data
• Update or correct your information
• Request deletion
• Object to processing
• Withdraw consent (e.g., location data or marketing emails)
• Export or download your data

Requests can be made by contacting: hello@khareus.com

10. Vendor Responsibilities

Vendors may receive personal information directly from users. Vendors agree to:

• Use user information only for legitimate business communication
• Not misuse, resell, or share user data outside the platform
• Comply with all applicable privacy and data protection laws

11. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices or content. We encourage users to review third-party policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page with an updated "Last Updated" date.

Your continued use of the platform means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: hello@khareus.com